Coronavirus (COVID-19) has now been officially characterised as a Pandemic by the World Health Organisation. Coronavirus cases are increasing on a daily basis and the first community transmission has been detected in Wales. Patients will understand that the practice will now need to introduce temporary measures to reduce the risk to patients and staff.
COVID-19i is a new illness that can affect your lungs and airways. It's caused by a virus called Coronavirus. STAY AT HOME if you have a loss or change to your sense of smell or taste, a high temperature - you feel hot to touch on your chest or back OR a new continuous cough - this means you've started coughing repeatedly.
- DO NOT GO TO A GP SURGERY or PHARMACY. PLEASE DO NOT ATTEND YOUR LOCAL HOSPITAL UNLESS IT IS AN EMERGENCY.
- You DO NOT need to contact 111 .
Your first port of call if you are experiencing symptoms is the NHS Wales Online Symptom Checker and follow the advice on the Sympton Checker. Stay at home advice can also be found here. People unable to work for more than seven days because of coronavirus (COVID-19) can obtain an isolation note through a new online service on NHS111, you do not need to contact a GP.
The Surgery Is Open But The Doors Are Closed
Appointments and Visits to the Surgery
With immediate effect, patients who feel they need to be seen by a healthcare professional SHOULD NOT attend Chirk Surgery in person to ask for an appointment. Please click here for information to contact the surgery for appointments and advice.
Unfortunately, St. Martins surgery is closed until further notice.
If you have a problem with your health that is worrying you and will not go away you should contact your GP. There is general concern amongst the healthcare profession that people may not be seeking medical help for illnesses and symptoms that are not related to Covid-19. Some patients are telling us that they don’t want to bother the doctor at this time but we would like to assure you all that we are here and still able to help you. Other patients may be nervous of coming to the Health Centre but please be assured that we have many measures in place to ensure that our patients and staff are safe.
- Please do not wait too long to seek urgent assessment and treatment.
- For parents, if your child is unwell and you are concerned, you should seek help
- Those with urgent dental pain should still call your dentist.
Prescriptions - ordering and collecting
Please use the post box located near the front entrance of Chirk Surgery when ordering you prescription by hand. If you usually collect your prescription request from Chirk Surgery you can still do so via the window beside the main doors. We would ask patients to consider either providing a stamped self-addressed envelope (if you are not already signed up with a local pharmacy to collect) or sign up to one of the local pharmacies to collect it on your behalf. Online prescription ordering is still available for patients who are signed up and already using the My Health Online service. Unfortunately we are not able to take prescription requests over the telephone.
Please click this link for information on the Health Minister's announcement regarding the national Volunteer Prescription Delivery Scheme supporting those shielding or self-isolating.
We are reviewing all our routine clinics and non-essential services in order to minimise the spread of Coronavirus. We recognise that patients will have concerns and would ask you to visit the link on the front page of our website in order to obtain all relevant information about Coronavirus.
We would like to thank our patients for understanding and cooperation during this challenging time. We will update our website with any new information as it develops.